Enter and View Report: Park View Care Home

In February 2025 we visited Park View Care Home, a modern purpose-built building set over 3 floors. The ground floor is used for residents with more minor nursing needs and the other two floors support residents with more nursing needs. If people require more input, they can move from the ground floor to higher needs floors without having to move home.

There are 56 en-suite bedrooms At the time of our visit 51 residents lived at Park View. Couples are able to live in the care home together. There are 14 rooms on the ground floor and 21 each on the other two floors.

The care home does charge top up fees (£15.50 per week at the time of our visit). Top up fees are the same across the floors.

Summary

Overall, we observed that Park View Care Home seemed to be a nursing home that was well run and operating smoothly despite the lack of a registered manager at the time of our visit. The building seemed well designed and maintained and was tastefully decorated throughout. There were many touches that made it dementia friendly and many that made it feel like a homely environment. Park View appeared clean in all the areas we visited with no unpleasant odours.

The residents we saw seemed happy and well-cared for and had positive things to say about the care home. This was mirrored by the visiting relative who we met. The staff we spoke to again seemed happy and content in their work and with the support they were getting. There did not seem to be any major issues at the time of our visit stemming from the lack of management and this seemed to be due to the work of senior staff from Kingsley Healthcare who were stepping in to fill the role.

Recommendations

At this time we have no recommendations to make to Park View Care Home.

Positives and good practice

We found during our visit to Park View Care Home examples of positives and good practice which included but were not limited to:

• There seems to be evidence of shared practice and shared assets across the Kingsley Healthcare group from senior staff supporting Park View during the period without a recognised manager. This includes the introduction of ideas that have been successful at other sites such as the breakfast club.
• The food at Park View got positive feedback from the residents and relatives that we spoke to. The food we saw looked and smelled good, and we were pleased to see the organisation behind the scenes to ensure no one’s birthday went uncelebrated.
• The building itself looked to be in excellent condition and was decorated tastefully and thoughtfully throughout. There were high levels of cleanliness and the buildings and grounds looked well maintained. The location of the care home near both Sefton and Princess Park is great for residents and families who want to spend time outdoors.