Healthwatch Liverpool | Your spotlight on health and social care services

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We are the independent champion for people who use health and social care services in Liverpool.

We are here to make sure that those running services put people at the heart of care.

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Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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Health information for Students in Liverpool

Welcome to Liverpool, 2019 Freshers! We've put all the information you need to stay well while you're in Liverpool in one place. Know how to find a GP or NHS Dentist, get vaccinated, find out about mental health support services and more.

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News and views

A group of people doing an indoor yoga session. The photo is taken from behind the group, and shows about 15 people, of various ages and genders, doing an upright yoga pose.

NHS in Liverpool launches campaign to promote a new way of improving people’s health and wellbeing

An estimated one in three people contact their GP with concerns that can’t be addressed clinically. Liverpool, always a step ahead, is trailblazing a two-pronged approach to social prescribing, which is unique in the UK...

"They need more resources, both the nurses and the doctors are absolutely rammed, they need additional staff, although the pressures are never passed on to you by the staff. They’re very busy, but we’re never rushed. They’re all brilliant. I feel lucky to have the service here."

A patient during our Clatterbridge Clinics Listening Events

Latest reports and publications

A close up of and older woman, with short white hair, smiling at a mobile phone. The phone is being held up by a younger women, wearing a surgical-style face mask.

Care Homes during the Covid-19 pandemic: Report

Between October and December 2020, we spoke to care home staff and...

Front page of Wellbeing focus group report

Wellbeing: Online Focus Group - summary of findings

24 February 2021

On 18th January 2021, to coincide with 'Blue Monday' we...

Advice and information

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NHS Liverpool CCG responses to questions asked during Covid-19 Vaccination Focus Group - February 2021

On 22nd February 2021 we held a vaccinations focus group with members of the public. The focus group was also attended by a representative from NHS Liverpool CCG who has answered questions which arose about the Covid-19 vaccination process.

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Coronavirus: What does shielding mean?

In July, Government advice for those shielding in England will change. We look at what these changes mean for you if you have been told to shield.

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Cancer and Coronavirus

If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.