Healthwatch Liverpool Annual Report published: Speaking up for better care while the future of independent patient voice is at stake
We are pleased to share our 2025/26 Annual Report which is published today.
As always our annual report reflects a busy year listening to the public, making sure their experiences are heard by decision makers, helping people to understand their health and care options and working hard to reach out to those communities whose voices may go unheard.
The Healthwatch network is currently in uncertain times. The Health Bill, currently working its way through parliament, includes clauses which would abolish the role and statutory powers of the Healthwatch network across the country and makes no alternative provision for independent patient/resident voice on health or social care.
The report highlights some of those who would lose out if the abolition of Healthwatch goes ahead as planned:
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the residents and communities we have worked alongside and what they have told us about what matters to them
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the health and social care services have visited to see care in action and to highlight what works and what does not.
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the services and commissioners who have used the insights we have gathered to inform their decision making, including to improve service, to tackle health inequities and help people in Liverpool live healthier, fairer lives.
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the strategic work, partnerships and projects outlined in the report such as the #Checkwithmefirst sexual trauma informed care.
Chief Officer, Sarah Thwaites said:
“I am very proud of the work of our small staff team, supported by wonderful volunteers. I am also hugely appreciative of all those who have shared their experiences and insights with us in the past year and worked with us to make the differences spotlighted in our report.We hope that the work is able to continue and to grow in future years.”
