Visit to the Homeless Access Clinic, Brownlow Health

We were invited by staff from the Homeless Access Clinic to visit the clinic and speak with patients to find out what they thought of the service. Read our short summary of what we were told by the patients we met.

The Homeless Access Clinic is a well-established drop-in clinic for people experiencing homelessness, and takes place every Thursday afternoon at Brownlow Health in Pembroke Place. Several services are provided under one roof, including generalist GP/ nurse services, as well as other services including the skin clinic and support for people with addiction issues. The clinic also has a member of staff employed by the Whitechapel Centre who provides support and information on other (non-medical) issues.

There were many positives during our visit. We observed caring staff who treated patients with respect, which was borne out by the feedback we received. Treatment and support went beyond clinical issues, with food and a drink being provided, as well as warm clothes for those who needed them.

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If you need this report in a different format, please email enquiries@healthwatchliverpool.co.uk or call 0300 77 77 007.

Visit to Homeless Access Clinic - Brownlow Health - April 2022

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