Job Vacancy: Engagement & Project Officer

We are looking to recruit someone to join the Engagement team at Healthwatch Liverpool.

Closing date: Midnight Sunday 31 January 2021 by email or 5pm Friday 29 January 2021 by post / by hand.


We are the independent champion for people using local health and social care services. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. People can also speak to us to find information about health and wellbeing services and activities available locally.

Your focus in this post will be on health and social care issues as they impact on children and young people and their families/carers. This will involve working/engaging with a diverse range of C&YP, service providers and commissioners (e.g. Alder Hey, LivPaC, CAMHS Partnership, SEND Partnership,  CCG, LCC, schools, colleges and universities and children’s centres), and supporting them to share their feedback, experiences and recommendations with decision makers.

Main Focus of Post

  1. As a key member of the Engagement Team, your focus will be on gaining the views of the public in relation to their experiences of health and social care services in Liverpool.
  2. You will work closely with service providers, commissioners, public bodies and Liverpool’s diverse communities, using the feedback obtained from the public to improve health & social care services in Liverpool.
  3. This role encompasses office based and community based activities and may require frequent attendance at meetings with health & social care providers, commissioners and diverse patient and service user groups.


  • Salary £23,185

  • 35 hours a week (job share considered)

  • Subject to an enhanced DBS and satisfactory references

  • 25 days' annual leave plus bank holidays (rising to 30 days with long service)

  • Fixed term until 31st March 2023 with the possibility of a 2 year extension until 31st March 2025. There will be a 6 month probationary period.

Click to download the Job Description and Person Specification or find all of the application related documents below.

To apply for this post you will need to complete an application form. Read the application guidance carefully. CVs will not be considered.

Please submit completed application forms by email to or by post to 4th Floor, 151 Dale Street, L2 2AH.

Closing date for applications is midnight Sunday 31 January 2021. Applications submitted by post or delivered by hand must reach us by 5pm Friday 29 January 2021 and should be marked Recruitment.

Shortlisted applicants will be advised of their interview time by either phone or email, as preferred.


We welcome applications from people of all backgrounds and identities. If you need support with any aspect of the application process, please contact or call 0300 77 77 007.

Engagement and Project Officer - Job Description
Engagement and Project Officer - Person Specification
Application Form
Application Guidance

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