Enter and View Report: Turner Home

In August 2025 we visited Turner Home, a nursing home that caters for men with multiple conditions including mental health and nursing needs. Many of the residents have emotional or cognitive challenges which can be due to a brain injury, enduring mental health issues, dementia, and/or substance misuse.

The home has 59 ensuite bedrooms and is housed in a large Victorian era, listed building with expansive grounds near Princes Park. The building is large with long corridors, and has a variety of communal areas and rooms, including a large chapel.

Summary

Overall, during our short visit, we observed that Turner Home seemed a well-run nursing home that felt calm, well organised and homely. Given the grand setting it is testament to staff effort and the design choices made that it felt relaxed. The challenges in maintaining a listed building are considerable but the areas we saw all looked clean and in good condition with no strong smells.

The residents we met were dressed appropriately and looked clean and well looked after. The staff showing us around seemed to know residents’ names, histories and specific interests. Some of the residents were happy to approach staff and told them about their plans for the day and what they had been up too.

We did not get to speak to many residents but those we spoke too seemed happy with their experiences, food and the activities on offer. One resident praised the handling of his medical condition at Turner Home and said he had no episodes whilst he had been there. Another had taken on a support role for residents who were unable to leave and was on their way to go shopping for them.

We were impressed by staff knowledge about their residents, their medical conditions and the wider impacts of the education and health care system and how Turner Home was trying for more support for residents. Staff were clear they want residents and Turner Home to be a part of the local community. This will provide a great opportunity for offering some residents the chance to (re-) integrate into the community with the support of staff.

Recommendations 

We make the following recommendations for Turner Home:

• Continue with the plans for Dementia-friendly design and look at adding more easy read menus or activity planners alongside this.

Positives and good practice

We found during our visit to Turner Home examples of positives and good practice which included but were not limited to: 

• The focus on building connections with the local community and encouraging residents to access the world outside the home will support residents to improve their quality of life and reduce any stigma associated with the building.
• Turner Homes joint working with partners such as LJMU and requesting closer links with the health teams should be praised. This can add value to the residents’ experience and staff knowledge. Another home that we later visited praised Turner Home for sharing knowledge with them.
• The large grounds with plenty of indoor and outdoor space combined with its location near parks and the city centre makes Turner Home a great place for residents to keep active and access green spaces.