Our top feedback themes in October
The services we received the most feedback about were:
- Dentists
- GPs
- Inpatient care
- Oncology/Cancer care
The most common themes were:
- Access to services
- Waiting Lists
- Quality of treatment
86% of the feedback we received about health and care services was negative
We received good feedback about Estuary House Care Home
- Caring staff
- Nice and clean
- Good food
- Staff are helpful and give good advice
- Relative is able to see GP when they need to
Share your care home story with us
Negative feedback included:
- Unable to access an NHS dentist
- Poor communication
- Long waiting times for treatment
Tell your story to help improve services in Liverpool
Share your story
If you or a loved one have used NHS or social care services in Liverpool recently, share your feedback and help improve services for everyone
0300 77 77 007