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0300 77 77 007 enquiries@healthwatchliverpool.co.uk

Job Vacancy: Liverpool Care Matters Engagement Officer (full time - 35hr p/w)

Closing date: Midnight Sunday 8th July 2018 by email or 5pm Friday 6th July 2018 by post / by hand.


Healthwatch Liverpool is the independent champion for people using local health and social care services. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. Liverpool Care Matters is our new public forum to listen to people's experiences and to share them with those with the power to make change happen.

For many people you will be the first contact they have with Healthwatch so a key aspect of this role will be to promote the organisation by explaining our work and the ways of being involved in this.

Main Focus of Post

  • To encourage members of the public to engage in conversations about social care and health services in Liverpool enabling their voices to inform the design, review and delivery of such services.

  • To gather the views and experiences of people who use social care and health services through planning and delivering a programme of outreach and engagement activities

  • To work with other members of the Healthwatch Liverpool team to use this feedback to improve social care and health services in Liverpool

  • To promote Healthwatch Liverpool by explaining our work and the ways of being involved in this to members of the public and other stakeholders.

This role requires frequent attendance in community and other settings including outside normal office hours.


  • Salary £22,730 per annum

  • 35 hours a week including occasional evening and weekend work

  • Fixed term until 31st March 2020, reviewed subject to continued funding

  • Subject to an enhanced DBS and satisfactory references

  • 25 days' annual leave plus bank holidays

Click to download the Job Description and Person Specification or find all of the application related documents below.

To apply for this post you will need to complete an application form. Read the application guidance carefully. CVs will not be considered.

Please submit completed application forms by email to recruitment@healthwatchliverpool.co.uk or by post to 4th Floor, 151 Dale Street, L2 2AH.

Closing date for applications is midnight Sunday 8th July 2018 (applications submitted by post or delivered by hand must reach us by 5pm Friday 6th July 2018).

Interviews to be held in the week beginning 23rd July 2018.

We welcome applications from people of all backgrounds and identities. If you need support with any aspect of the application process, please contact recruitment@healthwatchliverpool.co.uk or call 0300 77 77 007.


Job Description - Liverpool Care Matters Engagement Officer

Person Specification - Liverpool Care Matters Engagement Officer

Application Form

Application Guidance (Liverpool Care Matters Engagement Officer) - Please Read

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