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0300 77 77 007 enquiries@healthwatchliverpool.co.uk

Job Vacancy: Information and Project Officer - Enquiry Focused (full time - 35hrs p/w)

Closing date: Midnight Sunday 22nd July 2018 by email or 5pm Friday 20th July 2018 by post / by hand.


Healthwatch Liverpool is the independent champion for people using local health and social care services. We listen to what people like about services and what could be improved and share these views with those with the power to make change happen. People can also speak to us to find information about health and wellbeing services and activities available locally.

For many people you will be the first contact they have with Healthwatch so a key aspect of this role will be to promote the organisation by explaining our work and the ways of being involved in this. Our work is constantly evolving so the ability to adapt and pick-up new skills and approaches is essential

Main Focus of Post

  • To provide information and signposting to people, helping them get the most out of health and social care services in Liverpool

  • To gain the views of the public in relation to their health and social care experiences

  • Largely working in an office environment, talking to enquirers on the phone


  • Salary £22,730 per annum

  • 35 hours a week

  • Fixed term until 31st March 2020, reviewed subject to continued funding

  • Subject to an enhanced DBS and satisfactory references

  • 25 days' annual leave plus bank holidays

Click to download the Job Description and Person Specification or find all of the application related documents below.

To apply for this post you will need to complete an application form. Read the application guidance carefully. CVs will not be considered.

Please submit completed application forms by email to recruitment@healthwatchliverpool.co.uk or by post to 4th Floor, 151 Dale Street, L2 2AH.

Closing date for applications is midnight Sunday 22nd July 2018 (applications submitted by post or delivered by hand must reach us by 5pm Friday 20th July 2018).

We welcome applications from people of all backgrounds and identities. If you need support with any aspect of the application process, please contact recruitment@healthwatchliverpool.co.uk or call 0300 77 77 007.


Job Description - Information and Project Officer (enquiry focus)

Person Specification - Information and Project Officer (enquiry focus)

Application Form

Application Guidance (Information and Project Officer) - Please Read

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